Damages attributable to work performed by anyone other than a Swiss Military Authorized Service Centre. This is our top pick for business travelers. All returns must be sent to Swissgear.ca postage or freight prepaid. SwissGear Luggage - 2022 Brand Review and Rating - CJ - Clever Journey From the Makers of the Original Swiss Army Knife, Terms and Conditions for uploading content. This collection , The new Hartmann InnovAire is going to be a big hit. If it turns out that the repair of your bag is not covered by the warranty, your service center will contact you with an estimate including repair fees and return shipping costs. SWISS MILITARY will replace or repair the defective Product (deemed defective as per the terms and conditions of the warranty) within a reasonable period of time, at its own discretion. Victorinox NA | Service And Repair Note: All watches sent for repair must be insured and sent via UPS or FedEx. . Should a defect ordamage appear under normal use during the first five years of ownership, wewill repair your product or replace it, as appropriate and at our discretion, withthe same or an equivalent model, free of charge. Best Luggage Brands: Delsey vs Samsonite vs Travelpro vs Swiss Gear vs Only the workmanship and materials of the hands, dial, and watch movement existing at the time of purchase will be covered under the three-year limited warranty, which will be repaired or replaced at the discretion of SWISSGEAR. FROM THE MAKERS OF THE ORIGINAL SWISS ARMY KNIFE, 2023 Victorinox Swiss Army ASI: 93755 PPAI 113873 SAGE 56600 UPIC: # swisarmy. Victorinox Corporate Markets - Warranties I purchased a SwissGear bag in December of 2018 and one of the straps have torn with normal use and a zipper pull fell off. After 11 yearsIf your product is no longer within the warranty period, we offer a high-quality service at a reasonable price. For more information on what is covered under this 10-year extended limited warranty, see eligibility rules in the 2-year and 3-year limited warranty repair or replacement clause. select items from Lifestyle Accessories 3.0. If such a defect appears during thewarranty period, we will repair your product or replace it, as appropriate andat our discretion, with the same or an equivalent model, free of charge. Select Options. Lesson learned I guess. Should you need to return your product, please contact Online Customer Support. All returns must be sent to Swissgear.ca postage or freight prepaid. In case of unavailability of the same product due to stock out / discontinuation, similar product can be offered, else Credit voucher equivalent to the purchase price of the product from our website itself will be offered to facilitate the purchase of any product of choice. 1-800-243-4066 (ph) 1-800-243-4025 (fax) Annette Jensen, VP, Corporate Markets. Remember that you must have your original Swissgear.ca sales receipt available in order to obtain a return authorization for your repair or replacement. The best way to find out is to bring it in! It means if you want your suitcase repaired under the manufacturer's warranty we are the only repair center you are allowed to bring it to. If your product is "beyond repair", we will suggest alternative options. Since that time the Victorinox legacy and distinctive Cross& Shield have become synonymous with quality, functionality, innovation andiconic design. Years 2 to 11: Victorinox Quality Warranty Program With a complete selection of travel bags matched with the Swiss Army lifetime warranty there is no need to shop elsewhere. It is the result of years of technological evolution created to solve needsfor the world's explorers. Thule. We are also recommended by many other Luggage companies. It means if you want your suitcase repaired under the manufacturer's warranty we are the only repair center you are allowed to bring it to. Years 2 to 11: Victorinox Quality Warranty Program All Rights Reserved. select items from Lifestyle Accessories 3.0. I also responded and requested a replacement backpack of equivalent size/value. Luggage Repair, wheels, pull up handles, locks and more We'll see where it goes from here. Note that the electronic device/function integrated in your travel product is not covered by this warranty. Your new resettable combination padlock is preset to open at 0-0-0, even though the dials may be positioned at other numbers. If it turns out that the repair of your bag is not covered by the warranty, your service center will contact you with an estimate including repair fees and return shipping costs. You can Google "luggage repair" in your area to find a local Shoe or Luggage Repair Facility for them to do the repair (s). click here to fill out the online warranty form. Swissgear.ca proudly stands by the quality craftsmanship of its watches. Copyright 2023 SWISSGEAR.ca. . Product support | Wenger USA If such defects occur, please provide the original Swissgear.ca sales receipt to serve as proof of purchase to validate your warranty. For practical, durable and quality made products that are made to last. We will pick-up, repair, and return your items. Small & Large Duffel Bags - SwissGear Incidental & consequential damages, such as damage to, or loss of use or time or similar expenses. This warranty excludes every condition and warranty liability that isnt expressly set out herein. Note that the electronic device/function integrated in your travel product is not covered by this warranty. Warranty duration. Founded as a knife company in 1893 near Delmont Switzerland, Wenger has become world-famous as the maker of the original "Swiss Army Knife". If a common carrier damages your product, contact them immediately to file a claim. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. All items will be shipped only to a valid address with zip codes/pin codes. If company feels that repair is not possible, a replacement can be given. Product locks and the security mechanism fitted on the Product are delaying devices and are intended only to prevent accidental opening & cannot necessarily prevent theft of the Product & its contents, breakage or entry by airline or airport personnel or governmental authorities. How do you become authorized? If it turns out that the repair of your bag is not covered by the warranty, your service center will contact you with an estimate including repair fees and return shipping costs. After $50 OFF. If at that time, the customer elects not to provide Swissgear.ca with an approval for the repair work as well as a credit card number, Swissgear.ca will cover the cost to return the non-repaired product to the customer using Purolator Ground freight. Victorinox guarantees that it's products meet the highest standards in all areas and quality is never compromised. Please enable targeting cookies to view this content. If we determine that an identical replacement is not available, we will provide you with a product of comparable value. Remember that you must have your original Swissgear.ca sales receipt available in order to obtain a Return Authorization for your repair or replacement. We will be happy to explain our different product maintenance services and how to ship your product. The replacement order will be shipped after necessary verification has been completed. swiss military consumer goods limited Regd. We are authorized by, Andiamo, Boyt, Brics, Briggs & Riley, Delsey, Genius Pack, Hartmann, Lipault, Pathfinder, Samsonite, Travelpro, Tumi, and Victorinox (Swiss Army). They will need to see your bag to provide you the cost of the repair(s). SWISS ARMY/VICTORINOX TRAVELPRO ZERO HALLIBURTON. SWISSGEAR : Luggage : Target If your product is no longer within the warranty period, we offer a high-quality service at a reasonable price. Luggage Repair - Modern Leather Goods 10 year extended warrantyfor all swissgear.com purchases. SWISSGEAR : Luggage Target / SWISSGEAR : Luggage (38) How are you shopping today? JavaScript seems to be disabled in your browser. swiss army luggage Target / Luggage / swiss army luggage (613) How are you shopping today? Proof of purchase from an authorized seller is required and shipping costs to our repair center are the responsibility of the owner. Scan this QR code to download the app now. Victorinox AG Schmiedgasse 57 6438 Ibach-Schwyz Switzerland . Instead, they responded with the following message: Unfortunately, we no longer repair bags (no repair facilities). Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Victorinox wishes you much pleasure with your new travel or business bag. Luggage Collections by Swiss Army. We are not an Authorized Warranty Repair Center for the following companies, but can, in most cases repair the following brands: Use the form below to send us any questions: The captcha you entered is incorrect. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. I saved the warranty card and the receipt (which has faded completely, unfortunately), so I contacted support. From the maker of the genuine swiss army knife. Obviously, this is unacceptable, considering the fact that the bag is within warranty. If you are looking for luggage or travel related gear and accessories, finding the Swiss Army label affixed to your bags says quality and comfort. This warranty does not cover: Products will be accepted for suitable repairs only. Shop. Please inspect your product immediately after handling by anyone other than the customer. The Quality Warranty Program covers: Victorinox Repairs U.S.A. If that happens the case will be sent back to you upon completion free of charge. You can contact TRG Customer Service Dept., 2047 Westport Center Drive, St. Louis, MO 63146 or call at 1-888-658-0717 for Swiss Army warranty information. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. **Reminder:** Please use the search function before making a request. Please enable targeting cookies to view this content. Damages caused by mishandling and abuse in transit. for square, etc. Travel Gear. Products covered by the Lifetime Warranty are guaranteed to be free frommanufacturing defects in materials and workmanship for the life of theproduct. The company respectfully reserves the right to determine the nature of the defects, whether or not the problem is covered by Swiss Militarys warranty and the applicability of the warranty. From the Makers of the Original Swiss Army Knife, Terms and Conditions for uploading content. Office : W-39, Okhla Industrial Area, Phase- II, New Delhi- 110020, Corporate Office : JMD Megapolis 621-624, 6th floor, Sector 48, Sohna Road, Gurugram, 122001 This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental . Wenger guarantees that its products meet the highest standards in all areas and quality is never compromised. Backpacks. Boxes. Victorinox Swiss Army, Inc. warrants, for a period of three years from the date of original purchase, the dial, hands and movement of Victorinox Swiss Army, Inc. and Wenger watches to be free from defects in material and workmanship. This wear & tear is not covered under the warranty. Luggage | Costco Our experts at the front counter can evaluate your case and explain your warranty at the same time! SWISSGEAR.ca is devoted to ensuring customer satisfaction, even after checkout is complete. Shoes and Apparel. We will be happy to explain our different product maintenance services and how to ship your product.Collections Covered: Disney Minnie Mouse Red Bow Hardside 21" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On, Siamod Signorini Leather Laptop Briefcase, Travelpro Maxlite Air Carry-On Hardside Spinner.
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